Meet-and-greet service puts a chauffeur inside the terminal at arrivals, holding a name board, rather than idling at a distant curb or a rideshare lot. For an international arrival — especially at JFK, which has no single international terminal — it's the single upgrade that removes the most common airport-pickup failure: the disconnect between a tired traveler and a driver who can't reach the curb.
The chauffeur tracks your actual clearance time through immigration and customs, so the meeting point holds even when the customs hall runs long. It's the standard we recommend for first-time visitors, VIPs, families with children, and anyone connecting between two New York airports on a tight self-transfer.
How meet-and-greet works
- Inside-terminal greeting at the arrivals hall with a name board, not a curbside guess.
- Customs-aware timing — the chauffeur watches your real clearance, not just the wheels-down time.
- Baggage help from the carousel to the car, which matters most on international arrivals.
- Extended wait grace built in — roughly 60 minutes domestic, 90 international — with no restart of the clock.